Understand the primary-care role
Build a clear picture of technician-owned work, local governance and the boundaries that require clinical referral.
Practise the everyday work of a pharmacy technician in general practice: accurate medicines processes, record keeping, audits, communication and knowing when to refer a clinical decision.
This programme is for registered pharmacy technicians working in, or moving into, GP practices and primary care networks. Its central principle is simple: own the routine, recognise the clinical and refer it clearly to the right professional.
Build a clear picture of technician-owned work, local governance and the boundaries that require clinical referral.
Practise reconciliation support, repeat-prescription workflows, searches, audits and accurate record maintenance.
Spot missing information and risk, then hand over concisely without making decisions outside your scope.
Work through Entry, Developing and Advanced content while your employer retains responsibility for workplace competency sign-off.
Online simulation supports development; it does not replace employer induction, supervision or local competency decisions.
Start with the baseline check and choose the stage that reflects your current responsibilities.
Use interactive teaching, examples and job aids built around common general-practice tasks.
Work on fictional records and requests, with feedback on accuracy, scope and escalation.
Take your educational record into supervision and any employer-led workplace assessment.
Medicine in Practice is an independent provider. It is not commissioned, accredited or endorsed by NHS England, CPPE, the GPhC or another regulator. Completion is not a qualification or authority to work beyond your competence.
Read the primary-care technician role guide · See the competency framework · Compare individual and PCN options